E-Statement Service - Gironet Users
Our new E-statement service requires a active Gironet Online Banking account. With your current Gironet Online banking account you can start accessing your E-Statements online on May 1, 2015.
This means that we will automatically stop delivering paper statements, after this date. In the first week of May, you will receive your first E-Statement, regarding transactions made during the month of April. The bank will send the last paper statements in the month of April 2015, which will reflect transactions made in the month of March 2015.
Please note that each month you will receive a email notification that your your latest account statement is digitally available online. For good functioning of the e-mail alert system a valid up to date e-mail address is required. Please inform us of any e-mail address changes on +5999 433-9130.
How to access your E-Statement
To access your account statements you need to complete the following steps:
- Log in to your Gironet account with your credentials (username, password, and access card) via our website http://www.girobank.cw (For your safety we recommend you to access Girobank’s website by typing the URL address in your browser bar)
- Once logged in, go to "Accounts" in the main menu and click on Summary
- Select the account number
- Go to "Account Statements Historical", here a display sorted by date will be shown
- Select the date of the statement you want to view. Your statement will open as a PDF file
A detailed guide with pictures is also available for download as a PDF file HERE
If you have problems with the login procedure and need assistance please try our Online Banking Demo
If you have forgotten your login codes (username or password), have an inactive Gironet account or any other question in regards to our Online Banking Service, our Help Desk Representatives are ready to serve you. Call us on +5999 433-9130 or visit one of our branches for more information.